Thursday 18th April, 2013
9:00am to 10:00am
Join us on Thursday, April 18th, 2013 for a live presentation on current best practices sales and account management leaders are implementing today that enable them to utilize Voice of the Customer data (surveying) to keep and grow critical account relationships, revenues, and profits.
This 40-minute presentation will be hosted by Dennis Chapman Sr, President and Founder of The Chapman Group, a sales and account management consulting firm, and go to resource for Fortune 1000 and mid-tier companies worldwide. Dennis will present best practices and strategies for engaging your sales force in maximizing voice of your customer survey data to:
• Empower sales and account management teams to expand wallet share and grow profitability through a better understanding of the customer’s perceived sources of value
• Empower sales and account management leaders with improved “predictive” dashboard analytics allowing them to make better decisions
• Empower B2B organizations to place Voice of the Customer metrics at the heart of the sales and account management planning processes.
This event will be held twice on Thursday, April 18th at 9 AM EDT and 12 Noon EDT. Register today to guarantee your space in advance!
Celebrating 25 years of Solving Sales and Account Management Challenges to Grow Relationships, Revenues & Margins | #B2B #SAM #KAM #Sales #ROI #VoC #CxP #CE bio from Twitter
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18th April 2013