Thursday 11th April, 2013
3:30pm to 4:30pm
Round table 1. Use of SAP Support Portal. Elena Alpatskaya, Specialist of Customer Relations Center, SAP CIS.
Round table 2. Customer Expertise Center as a single source of reliable data. Olga Dyakova, Senior Support Consultant, SAP CIS.
Microforum. Innovative approach to systems implementation and running. Access to SAP innovations, reducing total cost of ownership of SAP information system. Control centers concept: Innovations Control Center and Operations Control Center. Vitaly Mosin, Solutions Architect of Global Support Service SAP CIS.
Sign in to add slides, notes or videos to this session