Seven Ways to Build Trust for Effective Requirements Elicitation

A session at Southwest Ohio Business Analysis Regional Conference

Friday 19th April, 2013

10:00am to 10:50am (EST)

One of the most difficult phases of the project is eliciting requirements from stakeholders. Under the best circumstances requirements are often vague, conflicting, and in flux. Even when key stakeholders are involved in the requirements process, they are not always fully engaged. Personal agendas, fear of change, and comfort with the way things have always been done can create a climate of apathy and mistrust, all of which make identifying the true needs difficult. When the business customers and project team have a relationship built on trust, however, they can more quickly work together to build a solution to meet the business need. Learning Objectives, attendees will be able to:
•Discuss the nature of trust and why it’s key to successful requirements elicitation
•List at least 5 barriers to effective requirements elicitation related to trust
•Describe seven ways the business analyst can build and maintain trust to ensure successful requirements elicitation

About the speaker

This person is speaking at this event.
Elizabeth Larson, CBAP, PMP, CSM

Co-founder and CEO of Watermark Learning, Inc.

Next session in Room 103

11:10am Requirements Elicitation – The 6 Principles You Need to Lead Great Meetings by Byron Van Arsdale

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Time 10:00am10:50am EST

Date Fri 19th April 2013

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