Monday 6th May, 2013
3:30pm to 4:30pm
We must move beyond collaborative synergy and matrixed teaming of technical communication and user experience to a more formalized relationship, where dedicated user experience skill becomes required staffing for tech comm projects. The user experience must drive the optimal information experience and the required information architecture and design.
Director, User Technology at IBM in IBM's Software Group. Technical communication & usability advocate, passionate manager; "love what you do!"
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