Addicted to Meaning: Mental Models for Technical Communicators

A session at Society for Technical Communication SUMMIT 2013

Tuesday 7th May, 2013

4:00pm to 5:00pm (EST)

This presentation explores how “meaning” works in technical communication, why it fails, and how you can create meaningful documentation. Drawing on the cognitive psychology of mental models and user experience design, Kai shows with examples why minimalism works but FAQs don't, and how to write for users without irritating them.

About the speaker

This person is speaking at this event.
Kai Weber

Passionate about #techcomm to make users excel and look good.

31 attendees

  • Anne Garcia
  • Carolyn Kelley Klinger
  • Cecily Beierle
  • Char James-Tanny
  • Cindy Pao
  • Kees van Mansom
  • David Floro
  • Donn DeBoard
  • Erin Brennum
  • Jamie Gillenwater
  • Jay Rice
  • Jackie Damrau
  • Jennifer Shumate
  • Jonathan Rice
  • Julie Waxgiser
  • Kirsty Taylor
  • Lara Tellis
  • Laurence Simon
  • Mark Baker
  • Michelle Chapman-Thurber
  • Minna Vänskä
  • Mary Saunders
  • Nathalie Laroche
  • Nitza Hauser
  • Paul Mueller
  • Phylise Banner
  • Sarah O'Keefe
  • Kai Weber
  • Vanessa Richardson
  • Viqui Dill
  • Wendy Mastandrea

10 trackers

  • David Wilks
  • George Alpizar
  • Judith J. Isaacson
  • Karen Mardahl
  • Kristi Leach
  • Laura Ruggeri
  • Laura Dent
  • Rosie Arcelay
  • Sophia Helton
  • Michael Opsteegh

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Time 4:00pm5:00pm EST

Date Tue 7th May 2013


Hanover AB, Hyatt Regency Atlanta

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