Social media - the 5th emergency service?

A session at Socitm 2013

Monday 9th December, 2013

3:30pm to 4:30pm (GMT)

Many organisations are wary of social media: it's a distraction for staff, a fad, something only "the kids" use. As citizens look to engage with organisations - councils, charities, banks, shops, etc - digitally how can social media be used effectively as a tool for engagement? How do you build the business case for it: what cash, resource and reputational benefits can be achieved and how are they measured?

Glenn Sebright, Head of Media and Internal Communications, London Fire Brigade

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Glenn Sebright

Head of Media and Internal Communications at London Fire Brigade bio from LinkedIn

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Socitm 2013

England England, Greater London

8th10th December 2013

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Time 3:30pm4:30pm GMT

Date Mon 9th December 2013

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