Webinar: Monitoring for Social Customer Service

How to use social media monitoring for effective customer service

22 January 2013 from 4pm to 5pm

4 speakers

  • Katy Howell @katyhowell Katy is MD of Social Media Consultancy Immediate Future
  • Luke Brynley-Jones @lbrynleyjones Luke is founder and CEO of social media agency and events company Our Social Times
  • Leon Chaddock Leon is CEO of social media monitoring specialists Sentiment Metrics
  • Ronan Gillen Ronan is ebay Europe's Complaints, Community and Social Customer Service Manager

4 known attendees

  • Dan Martin
  • Katy Howell
  • Jeremy Taylor
  • Luke Brynley-Jones

1 person tracking this event

  • Alejandro (G.) De Novoa Damiá

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