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Moving from task based design to experience based design

A session at UX Cambridge 2013

Thursday 5th September, 2013

11:00am to 12:30pm (GMT)

In an increasingly multi-channel world it’s important to look at the entire end to end experience that a customer receives, not just focusing on individual customer tasks and interactions. In this highly practical and interactive tutorial you’ll learn how to move from a task based design mind-set, to an experience based design mind-set. You’ll learn some key tools and techniques for designing true multi-channel experiences and for mapping out the complete end to end customer journey.

About the speaker

This person is speaking at this event.
Neil Turner

Experienced UX designer & researcher

Next session in Jock Colville Hall

2:30pm Content, clients and responsive design by Bonny Colville-Hyde

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UX Cambridge 2013

England England, Cambridge

4th6th September 2013

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When

Time 11:00am12:30pm GMT

Date Thu 5th September 2013

Where

Jock Colville Hall, Churchill College Conference Centre

Short URL

lanyrd.com/scmcbk

Official event site

www.uxcambridge.net

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