From users to customers

A session at UX London 2013

Friday 12th April, 2013

10:15am to 11:00am (GMT)

Ben Reason will talk about how the livework team - many of whom have a UX background - have developed service design with specific focus on how digital changes services in a range of industries. With case studies from Telecoms, Public Sector and Transport Ben will show how designers can take a holistic view of the customer experience and the business goals and how this approach can improve UX design and digital solutions.

About the speaker

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Ben Reason

Founder of live|work

1 attendee

  • Ben Reason

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UX London 2013

England England, London

10th12th April 2013

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Time 10:15am11:00am GMT

Date Fri 12th April 2013

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