•  

From users to customers

A session at UX London 2013

Friday 12th April, 2013

10:15am to 11:00am (GMT)

Ben Reason will talk about how the livework team - many of whom have a UX background - have developed service design with specific focus on how digital changes services in a range of industries. With case studies from Telecoms, Public Sector and Transport Ben will show how designers can take a holistic view of the customer experience and the business goals and how this approach can improve UX design and digital solutions.

About the speaker

This person is speaking at this event.
Ben Reason

Founder of live|work

1 attendee

  • Ben Reason

Sign in to add slides, notes or videos to this session

Sign in to track this session

UX London 2013

England England, London

10th12th April 2013

Tell your friends!

When

Time 10:15am11:00am GMT

Date Fri 12th April 2013

Short URL

lanyrd.com/scfxby

View the schedule

Share

See something wrong?

Report an issue with this session