Search-first documentation: tags and keywords for frustrated users

A session at Write the Docs

Tuesday 9th April, 2013

1:00pm to 1:20pm

The days of linear documentation are over, or at least numbered. Users are much more likely to come to documentation through searches.

As writers, we need to be aware that folksonomies and search terms are the present and future, and we need to write with tags and keywords as our first step. This presentation is a quick overview of how to write technical documentation “”search-first””, with an updated understanding of indexing and keywords.

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Heidi Waterhouse


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Time 1:00pm1:20pm PST

Date Tue 9th April 2013

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