Saturday 22nd February, 2014
8:45am to 9:45am
Anzen. It's a foundation of Maslow's Hierarchy of Needs and a pillar of the Toyota Way. It helped a 100-year-old, 60,000-person aluminum manufacturer regain its greatness, and it powers the software products that millions of people love. If you study every Lean or Agile principle and practice, you will find it's a common denominator. Anzen is the Japanese word for safety.
When Anzen lives within a software product, it just works; people regularly use and recommend it; engineers modify it without fear; it contains few defects; it can be deployed with ease; it is immune from threats; and it helps protect the organization's finances, reputation and investors. Anzen lies at the heart of excellence.
Anzeneers are empowered to engineer anzen into everything, from their culture to their workspaces, from code bases to processes, from products to services. They use short feedback loops to protect time, energy and money. They use automated testing, continuous builds, refactoring and collective ownership to protect development. They use minimum viable product, validated learning and innovation accounting to protect resources and stakeholders. They use visualized work and limited work-in-process to protect teams from bottlenecks and decreased flow. And they use Lean interaction design and usability evaluation to protect people from poor user experiences.
In this talk I will share what I have discovered about anzen, including why it promotes safe risk taking, how to identify faux safety, when it can be taken too far, challenges of growing an anzen culture and what it means to be an Anzeneer.
Software designer, CEO and founder of Industrial Logic, husband, father of three girls, tennis player. bio from Twitter
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