Designing Specifications and Performance Measures that Work in Practice
This 2-day intensive course gives you the key tools, with practical application, so that quotations are accurate, differing interpretations are few, management can be efficient, and performance is driven to the right result. Key Learning Outcomes Appreciate why the specification is the most important part of the contract Understand why your personal negotiation style affects how you write specifications Gain practical experience writing each part of a specification Identify how to critique any specification (and fix it) Learn how to write up KPIs that will work in practice Recognise how to fit the specification into the overall contract About the Course The specification is one of, if not, the most important documents to form and manage contracts. If it is vague, difficult to use, or overly complex (or overly simplistic), its value is severely compromised _ for both parties to a contract. This course takes you through the high-level issues and solutions down to the detailed ones. First, we examine a dispute to assess the role of the specification in allowing two parties to form two completely different views. Then we take a look at your negotiation style to assess the effect that has on preparing specifications _ how you believe conflicts are resolved as a surprising effect on specifications you may write, review, or manage. We also compare the class to the Australian database, to prepare you for who you might encounter! We then dedicate a significant portion of course is to writing a specifications, and related performance measures, that work. We pay close attention to ensuring appropriate structure, clear responsibilities, and the right language. Performance measures, and the financial and non-financial means to drive performance, are explored in detail as well.
Artists / Speakers: Dr Sara Cullen
Price: $2634.50 AUD
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