Reviewing the fundamentals of balanced scorecards and KPIs

A session at Developing Scoreboards, Dashboards and KPIs Masterclass 2014

• An overview of performance management and the use of
scorecards, dashboards and KPIs
• The rationale for moving towards a scorecard and KPI system
and key benefits
• Considering the agency purpose and key outcomes to
ensure these will dovetail effectively with scorecards and KPI
• Overview of common performance management and
dashboard reporting systems in the Public Sector

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Date Wed 13th August 2014

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