How KPIs can be leveraged to measure, analyse and drive performance

A session at Developing Scoreboards, Dashboards and KPIs Masterclass 2014

• Developing KPIs that demonstrate improved outcomes and
service delivery
• Selecting appropriate performance levels, targets and
performance thresholds
• Analysing and measuring performance using KPIs
• Common finance KPIs utilised in agencies
• Common operational KPIs utilised in organisations

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Date Wed 13th August 2014

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