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UX IS THE PAST - CX THE FUTURE

A session at Frontend Conference Zurich 2014

Thursday 28th August, 2014

3:30pm to 4:30pm (CET)

UX created an online dominated world with unlimited information, self-expression, and self-promotion. CX is the emerging discipline that will reconcile the online with the offline world and will determine business success in the long run.

About the speaker

This person is speaking at this event.
Katja Kruppa

Katja Kruppa worked as Industrial Designer in Germany for several years before she moved to San Francisco to pursue her MBA in Design Strategy. She inhaled the Californian startup culture for four years and proudly scaled the hills on her bicycle.

So far she successfully mediated between business leadership and design for clients including PayPal, Miele, Swisscom, and Deutsche Telekom. She works at The Ergonomen, where she specializes in Customer Experience Design.

Next session in Design Track

4:30pm FIGHTING COMMON DESIGN MISCONCEPTIONS by Zoltan Gocza

1 attendee

  • Katja Kruppa

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When

Time 3:30pm4:30pm CET

Date Thu 28th August 2014

Short URL

lanyrd.com/sddgwm

Official event site

frontendconf.ch

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