Elicitation: An Introduction to Facilitating Groups

A session at Greater Atlanta Chapter of the IIBA - February 2014 General Meeting

ABOUT THE TOPIC: BAs must facilitate many meetings, achieve results, and report to different levels of management accordingly. At some point, even experienced facilitators find themselves standing before groups whose dynamics are all over the board.

Everyone is expressing an opinion, ideas are flying at warp speed, emotions are high, disagreement is rampant, and some people are shutting down while others are rebelling against the process.

Wouldn’t it be great to have the tools that allow you to regain control and confidently lead the group to effective results every time?


•Prepare for a successful engagement/meeting
•Gain the groups interest and support from the start
•Get executives to transfer their power to you
•Keep the group focused
•Handle dysfunctional behavior
•Guide groups to effective business solutions
•Reach consensus decisions

ABOUT THE PRESENTER: As an experienced business development professional and meeting facilitator, Holly Larson has communicated across business lines from field sales and frontline managers to mid-level management and operations to executives at the VP and C-levels. She has helped organizations develop their strategies as well as communicate their messages to end-users, internal clients and to potential investors. By recognizing and acknowledging the strengths and roles of everyone present, Holly is able to elicit the information needed to get the best ideas and support needed to ensure success from the projects she’s facilitating.

Holly has worked with ADP National Account Services and Employer Services International, AMR Research (now Gartner Research), Cardinal Health and Liberty Mutual, among others. Some notable clients include FedEx, UPS, Cancer Treatment Centers of America, Safety-Kleen, Sensormatic, and Hanes Inc.

Currently, Holly is Business Development Manager with Leadership Strategies, the leading provider of the facilitation services and facilitation training in North America.

About the speaker

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Holly Larson

Business Development at Leadership Strategies - Sharing the Power of Facilitation bio from LinkedIn

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Date Mon 3rd March 2014

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