Wednesday 5th February, 2014
9:30am to 12:30pm
It is difficult to know for certain that the experience of one user will be the same as that for other users, and if other users sense the same things or encounter the world in the same way as each other. Yet interaction designers have to find a way of designing new interactions to suit their target audiences. Alan Cooper argues quite rightly that, “if you’re going to do user-centered design you’ve got to understand the user.”
This half-day workshop will give you, the interaction design professional, direct, hands–on experience of a new low cost methodology you can employ to reveal the meaning of user experiences through interpretation of the user’s experience itself. This emergent methodology will augment your personas within the normal ideation phase of your design process, creating a deeper understanding of what your users actually do, think, feel etc. rather that what they consciously think they know.
The practical workshop’s activities encourage the application of a method to reveal actual user experience through ‘the eyes of the users’ by applying a technique of hermeneutic-semiosis - which means visual interpretation through semiotics.
Themes in workshop include:
* The Essence of Experience;
* The Circle of Interpretation.
Dave will lead you through a process of revealing user experience through a visual hermeneutic circle of interpretation to reveal what was previously hidden. This creates visual stimuli for interaction designers that reveals the essence of what is really happening with the user, in ways that personas and mental models cannot do. Through this new visual interpretive methodology a fresh perspective that illustrates the core phenomenological essence of an experience can be interpreted from the user’s own points-of-view.
During this half-day workshop, we will use a very practical method card approach rather than a dry academic approach. The underlying hermeneutic-semiosis theory that (synthesising aspects of Pragmatism, and Martin Heidegger through C.S. Peirce’s semiotics) acts as a framework for the practical exploration.
You’ll come away with a clear understanding of the principles behind the methodology, and practical ideas that can inform your future interaction designs in new ways. It will also open up the debate as to how Visual Communication can be utilised more in the design of better interactive user experiences.
In the workshop you will:
* Discover how the methodology works through easy-to-use method cards;
* Participate in structured practical activities from the method cards to help show how you can apply it to your projects;
* Understand how to reveal more from your user research to achieve a fuller picture of your users, based on their actual points-of-view;
* Feedback your thoughts from the exercises and help further develop the methodology.
* Identifying themes of an experience—training participants to identify invariant themes in an experience from within user research;
* Revealing essence of experience—applying the principles of the method to reveal hidden user experience;
* Visually interpreting the experience—using a visual hermeneutic circle to refine the revealed experiential essence.
Dave Wood MA is a design lecturer and Visual Communication/Interaction Design researcher. bio from Twitter
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