What Do You Measure? Metrics for Technical Communicators

A session at MadWorld 2014 Worldwide Learning Conference

Tuesday 15th April, 2014

4:00pm to 4:55pm (PST)

Often, technical communicators focus on the estimating, reporting and costing of documentation projects. How can they accurately measure these, and what should they actually be measuring? We'll look at how we can measure the value of technical communication as well as the efficiency of the process. We'll also look at what we can do using MadCap Flare to measure our work.

About the speaker

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Ellis Pratt

Locator of Technical Authors, software Help strategist & Director at Cherryleaf: helping technology companies gain a competitive advantage via user assistance bio from Twitter

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Time 4:00pm4:55pm PST

Date Tue 15th April 2014

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