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Achieving the Holy Grail of Website Self-Service - Master Class with Gerry McGovern

Do-ability is the essence of effective web design

30 October 2014 from 8:30am to 5pm

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Gerry McGovern returns to Ottawa Thursday, October 30th to deliver an all-new Master Class focusing on Creating Better Customer Experiences Online. Make sure you don't miss your opportunity to experience Gerry's powerful, captivating and insightful Master Class featuring all new content, strategies and case studies.

Learn how to apply the 7 principles of effective self-service design and management, improve findability, manage search, measure self-service task performance, etc.

1 speaker

2 known attendees

  • Gord Hopkins
  • Gerry McGovern

1 person tracking this event

  • Jonty Doke

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