What IT Managers Need To Know About Lean Management

A session at "Pink14" - 18th Annual International IT Service Management Conference & Exhibition

In this overview, Martin will explain Lean’s origins and major guiding principles. You’ll walk away with an understanding of what Lean Management is, and an awareness of its business and IT value.

Simply put, Lean is focused on getting the right things to the right place at the right time in the right quantity to achieve perfect work flow, while minimizing waste and being flexible and able to change. To accomplish this, Lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers. Eliminating waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to make products and services at far less costs and with much fewer defects, compared with traditional business systems. Organizations are able to respond to changing customer desires with high variety, high quality, low cost, and with very fast throughput times. Also, information management becomes much simpler and more accurate.

To maximize participation, this session is scheduled more than once throughout the conference – It is presented on Sunday afternoon as a Conference Optimizer, and a breakout session.

Follow Martin on Twitter @servitect

About the speaker

This person is speaking at this event.
Martin Erb

Director Professional Services, Pink Elephant. Unwitting Service designer for 25 of the last 35 years. Making a career of it since then. bio from Twitter

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Date Sun 16th February 2014

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