Tutorial: The Psychological and Cognitive Mechanisms behind Good User Experience

A session at QCon London 2014

Tuesday 4th March, 2014

9:00am to 4:00pm (GMT)

The focus in user experience is often on guidelines, do's and dont's etc., because if these guidelines are broken, the user has difficulties using the system. But usually the explanation stops there and it is rarely discussed, WHY breaking these guidelines makes it hard for the user. Why are some things just so darn hard for the user? What exactly is it, that makes it so hard?

This training will go into the psychological theories and explanations, that lie behind the difficulties, the user experiences, when guidelines are broken. By understanding these psychological explanations, we in turn become better at understanding what to strive for and what to avoid, when designing interfaces, because we understand why.

The training will include learning about the following theories:

  • Usability definitions
  • Usability guidelines
  • Miller's Law
  • Fitts's Law
  • Gestalt Principles
  • Affordance
  • Short term memory

The training does not hold any requirements from the participants, apart from fluent English and an interest in the topic of usability.

About the speaker

This person is speaking at this event.
Janne Jul Jensen

Senior Interaction Designer & Usability Specialist

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Time 9:00am4:00pm GMT

Date Tue 4th March 2014

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