Tutorial: The Soft Stuff is the Hard Stuff - Dealing more effectively with People

A session at QCon London 2014

Tuesday 4th March, 2014

9:00am to 4:00pm (GMT)

In this highly interactive one-day workshop you will learn practical tips and techniques for:

  • Getting people to say what they really want
  • Dealing with difficult people
  • Managing conflict and brokering deals
  • Multiplying your influence and impact
  • Staying sane in stressful situations

The learning style for this session is workshop based but does not include role-play or acting. Rather, it is an opportunity to be authentically 'you' in a safe environment and learn more about how you can achieve the outcomes you really need and want to achieve as a professional in your field. This session is suitable for people who already have well-established personal communication skills and wish to master techniques that are useful in those particularly difficult situations where we want to be at our most influential and create a significant impact that will deliver what we need for the successful outcome of our work. No pre-work is required. However, the day will be quite intensive and will cover a lot of subjects as well as providing opportunities for a stretch out of your usual comfort zone, so that you are prepared to use these tools and techniques when you get back to work after the seession. In order to maximize the impact of the learning in this workshop we are limiting numbers, so please sign-up early to secure your place.

About the speaker

This person is speaking at this event.
Emma Langman

Manager of HR & Performance at Kuwait Energy

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Time 9:00am4:00pm GMT

Date Tue 4th March 2014

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