•  

Moving from user-centred thinking to system thinking

A session at Syncherts: User Experience talks

User-centred thinking has done the design community proud. However, whilst its laser beam focus on the user is an undoubted strength, it does sometimes mean that the wider user eco-system is not always considered. I’m going to introduce system thinking (also known as service design). System thinking is a way to not only consider the user but the wider system in which a user interacts with a service or product. Think of it as user-centred design 2.0!

About the speaker

This person is speaking at this event.
Neil Turner

Experienced UX designer & researcher

Coverage of this session

Sign in to add slides, notes or videos to this session

Tell your friends!

When

Date Thu 7th August 2014

Short URL

lanyrd.com/sddxft

Official event site

www.syncherts.com

View the schedule

Share

See something wrong?

Report an issue with this session