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Social Media in the Telecoms Sector

This conference will address how to measure the effectiveness and ROI of social media campaigns and strategy by looking at measures of customer loyalty, customer service and improved brand perception.

16 17 July 2014

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12 speakers

  • Luis Galindo Sanchez General Manager Strategy & Innovation, Telefonica
  • Ahmad Mourad Senior Director Customer Operations Support & Planning Commercial, du
  • Sally Fuller Director Propositions, Marketing, & Customer Experience, Kcom
  • Patrick Moeschler Head of Social Media, Corporate Communications, Swisscom
  • Steve Nicholls Author, Lecturer and Digital Strategist, Social Media in Business
  • Malcolm Wells Director, Malwell Corporate Projects Ltd
  • Matthew Rhodes Digital Director, FreshMinds
  • Russell Davies Director, Lobster Digital Marketing
  • Daniel Fuchs Head of Innovation, Vodafone Brasil
  • Charlotte Dunsterville Customer Experience Director, Sure
  • Tim Gibbon Co-Founder and Editor, Social Media Portal
  • Rachel Hawkes Associate Director of Social, OMD International

1 session

Conferences | Engineering & Tech Day 1 from 8:30am to 5pm Wednesday 16th July 2014

Conferences | Engineering & Tech Day 2 from 8:30am to 5pm Thursday 17th July 2014

Holiday Inn Regents Park

England England / London

Carburton Street, London, United Kingdom, W1W 5EE

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2 known attendees

  • natalia kalinowska

3 people tracking this event

  • evvntBUZZ
  • ds
  • Pedro Gastal

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