Saturday 19th July, 2014
5:30pm to 6:00pm
*Session recording at VoiceRepublic*
This talk will explore how to balance appropriate tone selection in documentation with creating clear and useful documentation. Used well, the tone of your documentation can help you communicate the voice of your brand, who your desired audience is, what you hope for users to accomplish and more. Awkwardly applied or overreaching tone use may instead patronize users or turn them off of your product.
We’ll take a look at real world examples of great tone in documentation and documentation where it misses the mark with the hope that it will leave participants better able to incorporate audience effective tone into their docs.
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