by Jon Carfagno
John Carfagno, Grand Rapids Art Museum
Discover how multidisciplinary collaboration can help museums transcend deeply engrained historical orthodoxies. Explore how museums are reimagining methods of practice to deliver higher degrees of public value in today’s evolving world. Focusing on exhibition design, curriculum development, and community partnerships, this presentation will examine how innovation methods are reshaping museums into marketplaces for ideas.
by Jeff Patton
Jeff Patton, Jeff Patton & Associates
For this balanced team audience many may be aware of the practice of Story Mapping, but it may be new to some. The biggest change for me is finally seeing stories and story mapping really bridge communication boundaries between engineers, UX people, and product people. I'll to talk about how 10 years ago this seemed like a pipe dream, but today it's becoming understood that that's the purpose of stories in software, and story mapping in particular.
William Pietri, Consultant & Lean Expert
In college I was part of 764-HELP, the university's tech support number. It gave me immense empathy for regular people suffering from bad software. This talk will mix specific examples of user struggles (some funny, some serious) with ways existing teams stay connected to the actual experience of their users.
by Tami Reiss
The scientific method something that we often think about as reserved for laboratories and social experiments. Over the past few years the Lean Hypothesis has made it's way into design thinking, but all members of a software development team can employ scientific techniques. If we all conducted good experiments which generate conclusive evidence, we would be able to make more data backed decisions. From product managers and designers to the engineers that build the software, there is always an opportunity to use the fundamentals of hypothesis driven testing. It's more than just the practice, there's a mindset that goes along with experimentation that helps yield great results.
Rosemary King, Pivotal Labs
Over the past year I've worked with a bunch of big enterprise, corporate companies who want to "do agile" development. At Pivotal we believe not in 'doing agile' but 'being agile.' Intrinsic in that philosophy are teams that have seamless communication through various disciplines. As we bring in small corporate teams to work with us on projects, the biggest eye opener for them is what happens when you break down the walls. So we as teachers have to work in our balanced teams with an eye toward teaching and demonstrating. It's got to be balanced teams x10. I'd like to talk about this process, the challenges that come with having to be our highest selves, what the corporate teams have the hardest time with, what processes we use to bring them onboard, and what happens when they leave the nest and go back to their offices.
You've got it all down. You're team is balanced. You have this great process. You're ready, baby.
And then your client doesn't get it.
It's a problem we've encountered many times and decided to finally tackle. So with a diverse team of designers, developers and product managers we did the obvious thing; built a game!
Games have long been used as a way to speed learning and validate theory. We'll talk about:
After that, we'll lead a workshop so that other people can play the game.
Sue Anna Yeh and Alexa Roman, Carbon Five
We will walk through how we improved the user experience and drove up conversions with experiment-driven product development on a client project. Armed with user testing, A/B testing, and multivariate testing, we built goal-oriented features to make data-driven decisions. Sue Anna will explain the technical implementation of experiments from the perspective of a developer, while Alexa will examine our ideation and design process through the lens of a designer. We’ll address some of the benefits we gained as well as some of the challenges we had to overcome. Audience members will come away with methods for planning experiments, executing experiments in code and making decisions from data.
Mary Brown, Business Designer & Consultant
How can organizations of today transition into tomorrow? How can organizations look at these changes in order to be more agile? During the session we will look at change management and organizational dynamics through a value framework perspective along with four types of change and the dimensions within which they operate.
by Lane Halley
Lane Halley, Digital Product Designer
How can we shape our skillsets to be effective participants in Balanced Teams? Complex software projects require a wide range of skills. As an individual who seeks meaningful work, you understand the need for cross-team communication and collaboration, but the skillset is overwhelming. What do you need to know? How deeply must you know it?
by Gail Swanson
Gail Swanson, UX Designer & Consultant
How do we architect a partnership between the individual, her team, and an organization to boost employee engagement and mutual benefit? In this session, we will explore a how to facilitate a shared understanding of each others needs, and a framework for leaders and workers to architect a successful relationship.
by skot carruth
Skot Carruth, philosophie LLC
As a software consultancy, a primary function of our sales process is to determine whether or not to pursue a potential client project. Typically, budget, time, and technology constraints are the main factors in disqualifying prospective clients. Increasingly, we are looking at the client’s team strength and collaboration coefficient when deciding whether or not they will be good to work with.
12th–14th June 2015