#dareconf USA

Help your team to design services that show empathy for users

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Imagine you have one objective: to design a service that shows empathy for users. No frustrating experiences, no organizational jargon, no bureaucratic hoops to jump through. Just straightforward design that demonstrates respect for your users by meeting their needs.

Imagine you also have constraints: you can't work alone, and you can't tell others what to do. No policies, no best practice, no saying, "here's what we *should* do." You can show but you can't tell.

What would you do?

The answer isn't in any one person's contribution—whether design, research, code, or content. The answer is in how the team works together. Your team needs to:

  • demonstrate values of trust, mutual respect, and choice
  • find common purpose in meeting user needs
  • test work with users regularly so everyone learns from feedback

At #dareconf USA you'll learn how to encourage your team to adopt these behaviors using simple techniques rarely seen in design teams. Taken from fields like facilitation, coaching, conflict resolution, and improvisational theater, these techniques don't rely on telling people what to do. They work by discovering the group's common purpose and creating a space where everyone can learn together. As a result you'll contribute to work that shows empathy for users—work that makes a difference to people's lives.

7 speakers

Coverage of #dareconf USA

7 sessions

main event Day 1 from 9am to 5pm Tuesday 19th May 2015

workshop day (optional) Day 2 from 9am to 5pm Wednesday 20th May 2015

10 known attendees

  • Dan B.
  • David Farkas
  • Sharon Bautista
  • roz duffy
  • Kevin M. Hoffman
  • Conversation Agent
  • Jonathan Kahn
  • Hannah du Plessis
  • Meredith Noble
  • Jess Solomazing

7 people tracking this event

  • Morgan Evans
  • j0gurt
  • Marc Love
  • Luigi Berrettini
  • Ken
  • Valtech Sweden
  • Ida Aalen

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