Tuesday 19th May, 2015
9:55am to 10:25am
Listening isn’t waiting for our turn to speak. When we give someone our full attention and empathize with their situation, we build trust and connection. In this session you’ll practice active listening techniques that you can apply to your work right away.
IA/UX/acronyms. Facilitator. International speaker on meetings. Founder @7headsdesign. Co-chair @iasummit '13. Ex-@happycog. Dad. Goofball. Bad @ sentences.
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