Tuesday 6th October, 2015
10:15am to 11:00am
Sadly, many customers seem to regard staffing firms as a necessary evil – that is, if they think they are necessary at all. With a background in procurement, Bryan Peña's role at Staffing Industry Analysts is to help organisations deploy cutting-edge strategies for managing their contingent labour and he regularly interacts with the world's largest buyers of staffing services. Why is there such a mismatch between the perception that staffing agencies have about themselves and the perception that their customers have? Is it really all about price or do customers have other priorities? Bryan will provide insights into this seemingly intractable issue and suggest practical solutions for turning around negative perceptions.
VP, Contingent Workforce Strategies & Research, Staffing Industry Analysts
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