Story First: A Narrative Approach to Building Successful Products and Services

A session at Future of Web Design New York

Tuesday 3rd November, 2015

9:50am to 10:30am (EST)

While many of us seek out the newest and shiniest tools, methods, and processes to build more successful products and services, we often overlook one of the oldest, leanest, most effective tools out there: the structurally sound story. Whether you realize it or not in the moment, you experience everything as if it was a story. The better the story, the more likely you are to want to use a product, continue to use it, pay to use it, and recommend it to others. In this talk, you will see how taking a story first approach to design and development will help you build more successful products and services that excite your customers, draw them in, incite them to action, and keep them engaged over time.

About the speaker

This person is speaking at this event.
Donna Lichaw

Author, The User's Journey, Speaker, Trainer

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Time 9:50am10:30am EST

Date Tue 3rd November 2015

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Books by speaker

  • The User's Journey

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