It's systems, all the way down!

A session at Lean Agile Scotland 2015

Thursday 8th October, 2015

1:40pm to 2:10pm (GMT)

Deming is known for stating that "95% of the performance of an organisation is attributable to the system (processes, technology, work design, regulations, etc) and 5% are attributable to the individual".

But Deming was just talking about the manufacturing industry right? In the creative industries that we work in does the system play such a key role? Surely we need creative individuals, rock star developers and the like to be successful.

This talk will introduce the audience to systems and systems thinking while dipping into the mirky world of complex adaptive systems. We'll explore the difference between the closed predictable systems where Deming spent much of his time and the open probabilistic systems that we in the creative industries work in. We'll also look at some of the techniques advocated by the lean and agile communities and see how they help us develop more effective systems.

About the speaker

This person is speaking at this event.
Chris McDermott

Lean Agile coach, founder of @LeanAgileScot and @LeanAgileGla. Husband and father. bio from Twitter

Chris is a coach, developer and conference organiser who is currently working as a consultant with Xedo Software in Glasgow. In his 14 year career he has worked with various different organisations, from the police through to a global investment bank and media giant.

Since reading Kent Becks eXtreme Programming Explained in 2003 he has been passionate about Agile development. After discovering Kanban, and subsequently Systems Thinking, he has became increasingly fascinated with organisational systems and how to make them more effective and more humane.

Chris is the organiser of Lean Agile Scotland and the co-organiser of the Lean Agile Glasgow meet up group.

Next session in Pentland West

2:15pm A History of Design’s Sense of Complexity by Jabe Bloom

7 attendees

  • Hans Kohls
  • Alejandro Alonso
  • Chris McDermott 🏴󠁧󠁢󠁳󠁣󠁴󠁿
  • Colin Angus Mackay
  • Jon Hopkins
  • Kevin Murray
  • James Murphy

2 trackers

  • Holger
  • Martin Burns

Sign in to add slides, notes or videos to this session

Sign in to track this session

Tell your friends!


Time 1:40pm2:10pm GMT

Date Thu 8th October 2015

Short URL


Official event site


View the schedule


See something wrong?

Report an issue with this session