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Workshop 2: Incident Analysis: Maximizing Learning from Your Darkest Hours

A session at LISA15

  • Nile Geisinger

Sunday 8th November, 2015

9:00am to 12:30pm (EST)

Outages and incidents are inevitable in large scale and complex systems. Fixing the underlying technical problems is a challenge, but even more challenging is identifying and fixing any underlying systemic technical or organizational issues that are making incidents more frequent, more severe, or more costly to resolve.

This hands-on workshop will explore techniques for analyzing and learning from a set of incident postmortems to learn about what types of insights are waiting to be discovered. Postmortems and incident reports for analysis will be provided, but attendees are encouraged to bring some of their own.

About the speakers

This person is speaking at this event.
Sue Lueder

Program Manager at Google bio from LinkedIn

This person is speaking at this event.
Nile Geisinger

Google, Inc.

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When

Time 9:00am12:30pm EST

Date Sun 8th November 2015

Session Hash Tag

#lisa14

Short URL

lanyrd.com/sdtcmr

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