Saturday 14th November, 2015
10:30am to 11:15am
Despite its role as the most-public face of many libraries, ongoing studies of how patrons use the catalog are rare. Are some features unused, and others heavily used, but only by a small handful of patrons? Is the development effort required to add or improve something worth the time and money? I’ll explain why I think collecting these types of data is critical, look at how we use them at Michigan, and finish with a game of “guess how often this is used” so the audience can see how its intuition matches up with cold, hard facts.
Library Systems programmer, U of Michigan Libraries, and connoisseur of off-brand Dr. Pepper knockoffs. bio from Twitter
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