Saturday 14th November, 2015
1:15pm to 2:00pm
A library’s website is a critical component of its services. Applying User Experience Design principles to the development process can help create a positive user experience for all patrons. Since our website’s inception, we have used a combination of usability testing, card sorting and web analytics to provide us with the necessary data to make informed and iterative design changes. We will explain how, with minimal budget and no dedicated UX team, we used these methods, engaged our students, and analyzed the results to enhance the UX of our library website.
Reference Librarian at Massachusetts General Hospital Institute of Health Professions bio from LinkedIn
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