Saturday 14th November, 2015
3:30pm to 4:15pm
User-centered design is gaining popularity in libraries, with many institutions adopting new UX practices. Managing these practices requires balancing user needs with institutional restraints, such as limited resources, established culture, and existing workflows. In this presentation, we will offer perspectives on this process from two different types of institutions, a small startup (DPLA) and an academic library (RIT). Based on our experiences, we will reflect on our challenges and successes with establishing UX practices, including implementing UX at key points in the project lifecycle, getting buy-in from stakeholders, and cost efficiency. We will end the presentation with a moderated discussion.
Emerging Tech Librarian @ RIT. A Florida native. Perpetually cold living in the North. I like type & print & technology. bio from Twitter
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