Learning from eCommerce, Improving the Discovery Experience

A session at LITA Forum

Sunday 15th November, 2015

10:00am to 10:45am (CST)

SXSW Interactive (SXSWi) is an annual technology conference in Austin, TX. Companies like Twitter and Foursquare were either launched at SXSWi, or they used it as a platform for achieving success. In this session, Senior Discovery Services Engineer Eric Frierson reports on sessions from this year’s conference that could dramatically improve the way users interact with library materials and will share early prototypes of the projects inspired by SXSWi sessions. These prototypes improve our capabilities of understanding how users interact with discovery layers and introduce contextually relevant assistance and guidance (while avoiding becoming Clippy, the Microsoft “helpful” paperclip).

About the speaker

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Eric Frierson

manager, discovery services engineering, EBSCO bio from Twitter

2 attendees

  • Eric Frierson
  • Mike Bloomberg

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Time 10:00am10:45am CST

Date Sun 15th November 2015


Lakeshore B, Hyatt Regency Minneapolis

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