Friday 10th April, 2015
3:20pm to 4:30pm
Are you caught in an infinite loop of overgrown, outdated processes? Are your end-users stuck in a rut, copying data between an endless string of Excel spreadsheets? If so, this is the conference session for you! We'll explore common process engineering methodologies, outline the "universal truths" that will help you relate to your business users and expose the "forgotten layer of content management" that exists at most organizations. Then it's GO TIME!
We'll outline a formula for finding your alpha project, provide a streamlined storyboarding/requirements gathering process and show you how to incorporate ROI valuations into your project timeline. You will leave this session with a "couch-to-success" plan for building effective business process solutions.
Sarah Haase is an information architect and corporate librarian with more than 15 years of knowledge management, technical writing, and business process re-engineering experience. From building wikis and other online knowledge bases to supporting content management system implementations, Sarah has focused on using technology to enable efficient information storage/retrieval. Her SharePoint specialties include user adoption, governance, business process automation and documenting SharePoint's Return On Investment (ROI). To date, these efforts have netted more than $1 million in annual cost savings. Sarah's Blog: http://sarahlhaase.wordpress.com
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