How CNN and The New York Times Moderate Comments

A session at SXSW Interactive 2015

Saturday 14th March, 2015

12:30pm to 1:30pm (CST)

Many regard the comment sections on mainstream media sites as an example of some of the worst discourse on the web. But it is slowly getting better, with CNN and The New York Times leading the charge at the highest levels of the media.

More fireside chat than panel, this fun and informative conversation will feature a trio of community veterans. Collectively, they have more than 30 years of moderation experience.

These outlets moderate comments at a volume that few can fathom, in an environment that is highly charged, in a space where people expect to say what is on their mind. Their approaches are very different, and each has found their own path to success.

About the speakers

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Bassey Etim

New York Times Community Desk Head. Author of 'The God Project', Post-industrial crooner. (That means rapper, right?) bio from Twitter

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David Williams

CNN Digital community manager. Proud part of Team iReport. Slightly obsessed with archery and Doctor Who. Probably wearing a Domo shirt. RTs not endorsements. bio from Twitter

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Patrick O'Keefe

Managing Online Communities for 15 Years

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Time 12:30pm1:30pm CST

Date Sat 14th March 2015

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  • Managing Online Forums

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