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Promote, Innovate, Repeat: maintaining documentation quality throughout organisational change

A session at TCUK 2015 | Technical Communication UK

  • Doug Dennis

Wednesday 30th September, 2015

10:10am to 10:50am (GMT)

Many technical writers experience sudden, sometimes unsettling organisational change which affects their work and that of their associated teams. You might find yourself as part of a larger documentation team having to adapt to unfamiliar processes and tools, or placed under the spotlight as the sole technical writer in your organisation. As technical writer or documentation manager, how do we make ourselves and our teams resilient and flexible in the face of organisational change?

How can we cope when our company is acquired, merged or expanded? In this presentation we’ll discuss how promoting your team correctly, aligning them within the organisation and finding engineering pain points are some of the key factors to ensure success. We’ll also explore some of the challenges and opportunities of moving through multiple incarnations of a company, coping with change and how to keep your documentation set coherent throughout this time.

About the speaker

This person is speaking at this event.
Doug Dennis

Technical Author at Kana Software

Doug Dennis presents - Promote, Innovate, Repeat: Maintaining documentation quality throughout organisational change.
Many technical writers experience sudden, sometimes unsettling organisational change which affects their work and that of their associated teams. You might find yourself as part of a larger documentation team having to adapt to unfamiliar processes and tools, or placed under the spotlight as the sole technical writer in your organisation.

As technical writer or documentation manager, how do we make ourselves and our teams resilient and flexible in the face of organisational change?

How can we cope when our company is acquired, merged or expanded?

In this presentation we’ll discuss how promoting your team correctly, aligning them within the organisation and finding engineering pain points are some of the key factors to ensure success.
We’ll also explore some of the challenges and opportunities of moving through multiple incarnations of a company, coping with change and how to keep your documentation set coherent throughout this time.

Next session in Arcoona 1

11:10am Unpacking and applying the Tech Comms Toolbox by John Kearney

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When

Time 10:10am10:50am GMT

Date Wed 30th September 2015

Short URL

lanyrd.com/sdqpxx

Official session page

shdlr.com/…k/14499

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