Wednesday 30th September, 2015
2:30pm to 3:10pm
Common online help formats (HTML Help, Java Help and Eclipse Help) look more and more old-fashioned. Although HTML Help is the only Microsoft help platform available for general application help, it is in maintenance mode. This means no new features are expected for either the runtime or the compiler. Many software houses make software manuals only available online. Besides having up-to-date content all the time, this gives users a huge advantage. Well-established web technologies for the collection and analysis of feedback can be used. Yet local online help still shines because of its strong interaction with the application and its offline availability.
The talk will show how you can overcome HTML Help and build a perfect online help system with HTML 5 and open source components that combines the advantages of both worlds.
This presentation will be delivered by Jörg Plöger - SCHEMA Sales Representative (Bremen, Germany).
3:30pm Outside-in communications: Delivering user centred content through design thinking by Murray Cox
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