Get Out of Your Office: Conducting Effective Site Visits

A session at TCUK 2015 | Technical Communication UK

Thursday 1st October, 2015

11:45am to 12:30pm (GMT)

The day has come when we are no longer bound a desk when it comes to learning about our customers and clients. Whether you work for yourself or an organization, getting out of the office and meeting with customers offers valuable insight to learning how solutions are deployed, how user-assistance is used, and how your customers work. In this session, we will discuss:

  • Building a business case for conducting visits.
  • Planning for a successful visit.
  • Tips you can use to make sure you get the most out of the time you spend with your clients.

About the speaker

This person is speaking at this event.
Rhyne Armstrong

Technical Communicator & Author

Rhyne Armstrong joins the panel of speakers at TCUK 2015 in September at The Beadmore Hotel and Conference Centre, Glasgow.

Rhyne will present - “Get Out of Your Office: Conducting Effective Site Visits”.
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The day has come when we are no longer bound a desk when it comes to learning about our customers and clients. Whether you work for yourself or an organization, getting out of the office and meeting with customers offers valuable insight to learning how solutions are deployed, how user-assistance is used, and how your customers work.

In this session, we will discuss:

- Building a business case for conducting visits. Planning for a successful visit.

- Tips you can use to make sure you get the most out of the time you spend with your clients.

- How your visit can turn into much more than info to help you improve your content.

Next session in Auditorium

1:30pm Vendor Presentation - TBA

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When

Time 11:45am12:30pm GMT

Date Thu 1st October 2015

Short URL

lanyrd.com/sdqpzk

Official session page

shdlr.com/…k/14858

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