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Social Customer Service 2015

Digitaler Service - Begeben Sie sich mit Ihrer Kundenkommunikation auf das nächste Level!

24 25 November 2015

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13 speakers

  • Niko Karcher-Jüngling Vice President Social Media HypoVereinsbank – UniCredit Bank AG
  • Gaetano Mecenero & Dragan Previsic Senior Social Media Manager & Teamleader Customer Care Innovation LAB
  • Carsten Witteck Head of Customer Service D-A-CH Danone Baby Nutrition - Milupa Nutricia GmbH
  • Gudrun Scharler & Lars Rohkamm Senior Vice President Customer Operations & Vice President Business Development Unitymedia NRW GmbH
  • Peter Lemm Department Head Corporate Affairs McDonald’s Deutschland Inc.
  • Marko Krause & Sebastian Schärtl Prozessmanager Social Media & Digital Services / Social Media Projektkoordinator Kabel Deutschland Kundenbetreuung GmbH & Vodafone GmbH
  • Armin Ledergerber Social Media Service Designer Swisscom AG
  • Laura-Jane Freutel European Social Media Coordinator OLYMPUS EUROPA SE & CO. KG
  • Elke Frank Manager Digital Innovations Deutsche Lufthansa AG
  • Heiko Eckert @heikoeckert Head of Online Marketing mytheresa.com GmbH
  • Erfolgreiche Social Media-Krisenkommunikation Anja Beuttenmüller Teamleiterin Kundenservice BARMER GEK
  • Michael Beer Leiter Marketingkommunikation Berliner Verkehrsbetriebe (BVG)
  • Sarah Schmitt Pressesprecherin/Leitung Unternehmenskommunikation Saarbahn GmbH

14 sessions

Day 1 Tuesday 24th November 2015

Day 2 Wednesday 25th November 2015

Unscheduled sessions

3 known attendees

  • Michael Ridder
  • lori mathews
  • Heiko Eckert

1 person tracking this event

  • Arno Karrasch

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