Measuring SLAs in a Cloud and API world

A session at API Strategy and Practice Conference 2016

Friday 4th November, 2016

11:15am to 12:45pm (EST)

Almost nobody offers an SLA in the world of the cloud or APIs – why is that? This talk explores the challenges of what a Service Level Agreement means in the world of a global cloud

How your choices in hosting and locations of customers impact performance
How measuring performance can be a very Heisenbergian concept, with the measurement you take affecting the results you get
How things are shifting and as more customers are paying for API access their requirements will go beyond just engineering performance and into how you can prove what you're getting

We'll provide some real world data on issues encountered with major APIs, how trends change over time, how different clouds impact things and generally give an overview of the challenges of determining what is 'good' in the world of cloud APIs.

About the speaker

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David O'Neill

CEO at APImetrics bio from LinkedIn

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Time 11:15am12:45pm EST

Date Fri 4th November 2016

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