Monday 29th February, 2016
2:00pm to 3:00pm
There is a huge and complex social psychology to managing client engagements effectively. Merely presenting actionable solutions that have valid data to back them up is not enough for clients. They become lost with the simplest of justifications and proof often focusing factors of little importance to the end users. In this talk I will offer some meeting navigation concepts that will enable people to facilitate client meetings, establish and reach defined outcomes and establish clear dialog and interaction methods.
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