Monday 18th April, 2016
3:00pm to 4:00pm
Who doesn’t like getting a package or letter in the mail? In this presentation, Todd will show how he expanded the role of his team beyond documentation to help others in the organization share the stories of their work. Based on a feature article in the October 2015 Intercom magazine, Technical Delivery is an opportunity to bridge the gap between preparing material and making sure it gets into the hands of a busy audience that may not be aware of all the great content you’re producing. Given the success of this initiative (and the increased recognition), it’s clear that there’s value in taking your content a step further and helping ensure that your readers see it on a regular basis.
Todd DeLuca (@techcommtodd) has over 15 years of experience as a senior technical writer and technical communication department manager. His professional background includes graphic design, editing, client communication, and software development documentation. Todd is an STC Associate Fellow and Conference Chair of the 2016 Summit. Recent STC activity includes Philadelphia Metro Chapter president (2014 Distinguished Chapter Service Award) and Intercom magazine contributor. Todd has a Master’s degree in technical and scientific communication from Miami University (Ohio) and speaks at various regional and national conferences.
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