Golden Triangle of Customer Feedback

A session at tcworld conference 2016

Tuesday 8th November, 2016

9:45am to 10:30am (CET)

The three key inputs to understanding your customer success are: customer engagement, content value, and market reach. Come hear Laura Bellamy talk about how you can use your web analytics and customer feedback mechanisms to get a complete picture of the importance of your content. Laura will share real-world examples from VMware to show how the KPIs can help prioritize decision making and lead to impactful results.

Sign in to add slides, notes or videos to this session

Tell your friends!


Time 9:45am10:30am CET

Date Tue 8th November 2016

Session Hash Tag


Short URL


View the schedule


See something wrong?

Report an issue with this session