Wednesday 9th November, 2016
11:15am to 12:00pm
Numbers often speak louder than words. As a pubs manager, you need metrics to show that you are adding value to the company and best serving customers. Come hear Laura Bellamy, Director of Information Experience at VMware, talk about the metrics that she tracks to demonstrate the value of her organization to upper management as well as the metrics she tracks to hold her team accountable for customer success.
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