Friday 27th May, 2016
9:00am to 12:30pm
When you talk to users or stakeholders as part of the design process, you'll inevitably be asked to design features that are convoluted, contradictory or odd.
This workshop shows you how to make sense of those requests and get buy in for better ideas. We'll turn user research into task models that help you create user interfaces that are simple, efficient, and elegant. You'll get techniques, tips and hands-on experience that will help you design better products and services.
What you’ll learn:
Behavioural models: different types and when to use them
What questions to ask to build your behavioural models
How to turn user research into behavioural models
What patterns to look for in your models and what they mean
How to turn research into insight and insight into designs
Managing conflicting input from users
Managing stakeholder objections and concerns
Staging your ideas into a product roadmap
Iterating within a lean or agile environment
Who is this workshop for?
Product managers who want to identify value and create product roadmaps.
Interaction designers who want to design from evidence and create a strong rationale for their designs.
UX researchers who want to provide valuable insights and evidence for design teams
Managing Director of cxpartners. Next generation experience design. Author of 'Simple and Usable'. AKA 科尔伯恩, Джайлс Колбърн and 자일스 콜본. bio from Twitter
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