Friday 21st April, 2017
10:00am to 10:50am
Today’s society is filled with devices, apps, and software that make communication easier and faster. But are we communicating with others in the most appropriate and effective way? Are we causing more problems and headaches for ourselves by only communicating in 140 characters at a time? In this talk, we will discuss the elements of interpersonal communication, the pitfalls of various methods of communication, and learn tools and strategies to put into immediate action. Attendees will leave with six action items to immediately use and improve their communication.
Training Manager, Customer Care Specialist, Conference Co-Chair for php[architect], Conference Speaker
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