Cross-Cultural Communication Skills for Global HR Managers

A session at New York City SHRM SIG

Exploring culture through self-discovery to foster a dialogue of self-awareness and empathy, skill-building. And above all, the empowering force of cultural dexterity for participants, to support executives and their families in global transition.

At a very practical level, having the ability to work across cultures is a key skill in daily life and the workplace. When we think about ”culture” as different organizational departments, communities, regions, companies, nations, genders, or religions, we realize that we cross cultures daily and constantly. While we can never learn everything about every culture, what we can do is know our own values through self-discovery, and how they affect us. To go beyond auto-pilot thinking and question our assumptions. We can approach working across cultures with curiosity and the intent to learn about others.

Doing all this helps us to communicate more effectively and to avoid misunderstandings that lead to mutual frustration. In communities, this translates into greater cohesion. In the workplace, it means higher productivity, creativity, and synergy. Encountering people who see the world differently, act differently, and speak differently challenges us to understand others and become more open and creative.

Participants will clarify and define personal values, trace their origins (in family life, schooling, cultural influences, life experience, etc.). To discover what’s important to you, may not be to others, may be valued or expressed in a different way, or, even, be negatively perceived. Through a series of self-reflective question-and-answer exercises we will examine the roots of cultural influences—childhood upbringing, key events, influential people, and cultural affiliations—that shape our values and behavior. With these tools, both beginners learning to manage cultural differences, or those with experience abroad, will come away with an understanding of culture, and how it shapes you and others around you.

Sign in to add slides, notes or videos to this session

Tell your friends!


Date Wed 10th May 2017

Short URL


Official event site


View the schedule


See something wrong?

Report an issue with this session